Potionsrotmg.com FAQ

Can I trust you?

Potionsrotmg.com been in business since early 2013 and is a reputable shop with over 1k likes on Facebook. Try us out with a small order and see if service is to your liking. We are confident you will come back for more of the good stuff. Happy customers are good customers and good customers mean business.

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How do I contact you?

Please use our live chat. We are online 24/7 and will respond to your questions within less than a minute.

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How does delivery work?

You have to contact our live chat to arrange delivery. We will meet you in Nexus on a server of your choice and trade the items over to your character. In case you have ordered potions via mules these will be emailed to you.

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How much do you have in stock?

We have thousands of potions in stock and normally at least five of each equipment type. It is highly unlikely that you would have to wait for your delivery. Our stock is huge and our delivery is lightning fast.

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How do you deliver max packs?

First of all your character must be level 20 before you place your order. There are 2 ways for us to complete your order:

1. You give us login to your RotMG account and we max your stats for you. This typically takes less than 30 minutes.

2. You contact our live chat, state your stats after which we will meet you in Nexus on server of your choice and trade the potions over to you.

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Can I be your supplier?

Only if you can supply huge amounts of items. We are not interested in small transactions. Contact live chat to arrange supply deal.

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What are the payment options?

We accept debit, credit, and prepaid cards, as well as bitcoin, SMS, phone, and bank transfer. To pay by phone or sms you must first register and top up your account balance here at potionsrotmg.com.

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Why won't my card work?

Please note that you may have to register an account with payment processor and verify the account to be able to pay after having spent a certain amount or placed a certain number of orders. Some prepaid cards won't work unfortunately. We are working on expanding our payment gateways to accept more cards and larger volumes.

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I don't want any phone calls. What other verification options are there?

Phone call is necessary for first time buyers paying with card unfortunately, either via normal phone or Skype. Sometimes we may also need photocopies proving your ownership of funding source.

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Can I get a discount?

Yes. If you like us on Facebook you will get plenty of special offers directly in your newsfeed. And if you register a user and/or place on order with us, we will email you special offers on regular basis. Additionally, we have very generous and rewarding loyalty program.

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